Tips for Successful Conflict Resolution

19 October 2018
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Your local Colchester Solicitors, John Fowlers, reveals tips for a successful conflict resolution.

Mediation is the process where participants can resolve conflict with the help of a neutral mediator. The aim is to help participants to think open-mindedly and create the best possible solution for all parties involved.

When emotions are running high, it can sometimes be difficult to make rational choices. Before you decide to take part in mediation, understand that it's a chance to gain new understanding and improve communication between all participants.


Be Calm
Staying calm when resolving conflict can decrease the intensity of the problem. It provides a neutral point of view and helps you work effectively to achieve a resolution. It will also help you from not deviating or getting distracted from the reason that you are communicating.


Listen
When resolving conflict, it is vital to fully listen to other participants. It makes other participants feel heard and acknowledged. When we are stressed, we tend to take in less. Try to relax and listen attentively to other viewpoints, opinions and feelings.


Deal with Emotions
When dealing with conflict, emotions may be high. Effective communication is essential for all parties to think rationally and listen to one another.  Commit to working together and understanding each other to solve the conflict.  If you need to communicate information which may have an emotional effect on another person, it's helpful to anticipate what the impact might be and tailor what we say accordingly.


Avoid Blaming
Assigning blame can often waste time and will go round in circles. Try focusing on solving the problem rather than pointing fingers, to help all participants come to a conclusion quicker.


The team at John Fowlers Solicitors, Colchester can offer a fast and affordable mediation services including, family mediation, counselling, workplace mediation or divorce coaching.

To discuss our Mediation Services in Colchester, Essex further, contact Ian Bradford, who’s an accredited mediator with more than 30 years’ experience in dispute resolution and litigation. Our first phone consultations are complimentary and free of obligation.